Privacy Policy

Effective Date: 31st October 2025
Last Updated: 31st October 2025

Welcome to TurboLink Technologies. We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://turbolinktechnologies.com) and when you engage with our services.

1. Who We Are

TurboLink Technologies is a Franco–African tech startup based in Rouen, Normandy, France, developing a smart B2B procurement platform that connects African industrial plants with verified European equipment manufacturers.

We combine advanced analytics, blockchain verification, and deep industry knowledge to simplify sourcing, eliminate counterfeit risks, and enable transparent cross-border trade.

Business Name: TurboLink Technologies
Registered Address: Rouen, Normandy, France
Email: info@turbolinktechnologies.com

2. Information We Collect

We collect and process personal data that you provide directly to us or that is automatically collected through your use of our website.

2.1. Information You Provide

Contact Information: such as your name, email address, phone number, company name, and position.
Account Information: if you register for an account on our platform, we may collect login credentials and user preferences.
Communication Data: any correspondence or inquiries you send to us via email, contact forms, or chat.
Transactional Data: billing details, payment information, and order history where applicable.

2.2. Information We Automatically Collect

When you visit our website, we may automatically collect:

Usage Data: including your IP address, browser type, pages visited, time spent, and referring URLs.
Device Data: such as device identifiers, operating system, and language preferences.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior (see Section 10 for our Cookie Policy).

3. How We Use Your Information

We process your personal data for the following lawful purposes:

To provide, operate, and maintain our website and platform.
To respond to your inquiries, requests, or support needs.
To process transactions and manage business relationships.
To send updates, technical notices, and security alerts.
To improve our website, services, and user experience.
To comply with legal obligations, including fraud prevention and data protection regulations.
To carry out marketing communications (only with your consent, where required).

4. Legal Basis for Processing (GDPR Article 6)

We process personal data under the following lawful bases:

Consent: when you have given clear consent for us to process your data (e.g., newsletter subscription).
Contract: when processing is necessary to perform a contract or provide a service you requested.
Legal Obligation: to comply with French or EU legal requirements.
Legitimate Interests: to operate our business, improve our services, and maintain website security.

5. How We Share Your Information

We may share your information only when necessary:

With service providers who assist in website hosting, analytics, marketing, or payment processing, under strict confidentiality agreements.
With business partners (e.g., verified manufacturers or clients) when necessary to fulfill procurement requests.
With legal authorities when required by law or to protect our rights and security.

We do not sell or rent your personal data to third parties.

6. International Data Transfers

As a Franco–African company, we may transfer personal data between the European Union and African countries where our clients and partners operate.
When data is transferred outside the EU, we ensure adequate safeguards are in place—such as Standard Contractual Clauses (SCCs) or other GDPR-approved mechanisms—to protect your data.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including for legal, accounting, or reporting obligations.
When no longer needed, your data will be securely deleted or anonymized.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access – obtain a copy of your personal data we hold.
Right to Rectification – correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – request deletion of your data.
Right to Restrict Processing – limit how your data is used.
Right to Data Portability – request your data in a structured, machine-readable format.
Right to Object – object to data processing based on legitimate interests or direct marketing.
Right to Withdraw Consent – if processing is based on your consent.

To exercise your rights, please contact us at info@turbolinktechnologies.com.
We will respond within 30 days as required under GDPR.

9. Data Security

We implement appropriate technical and organizational measures to secure your data, including:

Encryption of data in transit and at rest.
Access control and authentication protocols.
Regular system audits and vulnerability assessments.

While we take strong precautions, no system is completely secure, and we cannot guarantee absolute protection.

10. Cookies and Tracking Technologies

We use cookies to:

Enable essential website functionality.
Analyze website traffic and usage patterns.
Personalize your experience.

You can manage or disable cookies via your browser settings. By continuing to use our website, you consent to our use of cookies as outlined here.

11. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for their privacy practices, so we encourage you to review their privacy policies before sharing personal data with them.

12. Children’s Privacy

Our website and services are not intended for children under 16 years of age, and we do not knowingly collect personal data from them.
If we learn we have collected such data, we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated effective date.

14. Contact Us

For questions, concerns, or to exercise your data protection rights, please contact:

TurboLink Technologies
Rouen, Normandy, France
📧 info@turbolinktechnologies.com
🌐 https://turbolinktechnologies.com